1. Refund Eligibility: Users may request a refund before their account is activated. Once the account is activated, no refunds will be issued.
2. Requesting a Refund: To request a refund, users should email our support team at
[email protected] before their account is activated. We will review the request and respond within 5 business days. If the request is approved, we will refund the user's original payment method within 7 business days.
3. Reason for Refund: We will issue a refund if a user changes their mind about the subscription and decides not to activate their account. However, no refunds will be issued if a user activates their account and then decides to cancel their subscription.